Presentation Schedule
Development and Validation of a Workplace Kindness Tool for Young Professionals (91447)
Session: On Demand
Room: Virtual Video Presentation
Presentation Type: Virtual Presentation
Kindness as a construct in Positive Psychology is often assessed in more general social contexts. The relevance of kindness at the workplace is, however, often overlooked. With the numerous direct and indirect benefits of kindness to employees, teams and the organization at large, a need was felt to develop an Indigenous workplace kindness tool. The study presents the development and validation process of an assessment tool of kindness for young professionals in Indian workplaces. A four-stage mixed-methods approach was used for this purpose. The first two qualitative stages covered a total of 58 employees across different sectors, while the quantitative analysis stages comprised a total of 727 employees. EFA was conducted in stage three, followed by CFA, reliability and validity analysis on the final sample of 585 employees in stage four. A two-factor model of kindness was finally accepted, having the dimensions – respectful kindness and generous kindness. The final 18-item tool was found to be reliable with a Cronbach Alpha internal consistency of r = .90. Convergent validity of the tool was established using OCB-C 20 and the validity coefficient was found to be satisfactory (r = .62). The study demonstrates the importance of exploring the feasibility of Western models in more collectivistic Asian contexts. The model and the tool developed have implications for academicians, researchers and HR professionals, especially in the Asian context.
Authors:
Sairaj Patki, FLAME University, India
Vrinda Loiwal, Center for Social Emotional Learning, India
Sohela Sajjan, Center for Social Emotional Learning, India
Shalaka Shah, FLAME University, India
About the Presenter(s)
Dr Sairaj Patki is a University Assistant Professor/Lecturer at FLAME University in India
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Virtual Presentation
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