As the global aging problem intensifies, elderly care services in Hong Kong have gradually become a focus of social attention. In 2023, the proportion of elderly people aged 65 and above in Hong Kong reached 21%, which is expected to increase to 36% by 2046. This study explores the innovative development of smart technology in elderly care services in Hong Kong and the main challenges it faces. Through a literature review, the impact of smart monitoring systems, smart home devices and health monitoring tools on social workers and elderly users was analyzed. The study found that social workers face challenges such as technology acceptance, privacy security, training support and uncertainty in funding sources when using smart technologies. In addition, the study pointed out that the role of social workers has changed in the process of combining with technology, and they need to adapt to new ways of working to provide more personalized services. Finally, based on the new public management theory, this study puts forward a series of suggestions for improving the innovation and development of elderly care services in Hong Kong. The research focuses on the main challenges faced by using smart technology in elderly services and whether the social worker's role has changed.In the future, the application of technology in Hong Kong's elderly services is gradually developing and will become an indispensable part of elderly services.

Authors:
Yuze Bi, Hong Kong Baptist University, Hong Kong

About the Presenter(s)
Ms. Yuze Bi is currently a PhD student in Social Work at Hong Kong Baptist University, with research interests in aging and social policy, focusing on innovative elderly care services.

See this presentation on the full schedule – Tuesday Schedule

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