As Generation Z increasingly enters the workforce, comprising an estimated 27% of the employees by 2025, they face high stress and burnout due to high job demands. These challenges contribute to a higher turnover intention and reduced workplace attachment. Consequently, work-life balance has become a factor for Gen Z employees in managing workplace stress. This study examines the influence of work environment and psychological capital on the work-life balance of Gen Z white-collar employees in Bangkok, Thailand. The conceptual model is based on the framework of work-life interface studies in Asian contexts. Data were collected through an online questionnaire from 400 Gen Z employees across various organizations in Bangkok and analyzed using regression analysis. The results indicate that job security and work conditions positively affect work-life balance, whereas opportunities for advancement have a negative impact. Additionally, self-efficacy, a component of psychological capital, positively affects work-life balance, while optimism unexpectedly has a negative influence. These findings offer practical implications for organizations aiming to improve work-life balance among Gen Z employees. Employers should provide meaningful and challenging work while fostering job security. Moreover, organizations should focus on developing employees’ confidence in their ability to complete tasks effectively. To encourage career advancement, employers may need to offer further job resources, such as peer or supervisor support. Finally, promoting realistic optimism rather than generalized optimism may be more beneficial in this context. Addressing these factors may contribute to better work-life balance among Gen Z employees.

Authors:
Korkiat Mahaveerachartkul, National Institute of Development Administration, Thailand
Chanok Ampai, National Institute of Development Administration, Thailand

About the Presenter(s)
Dr. Korkiat Mahaveerachartkul is currently a lecturer at the School of Human Resource Development, National Institute of Development Administration (NIDA).

Connect on ResearchGate
https://www.researchgate.net/profile/Korkiat-Mahaveerachartkul

See this presentation on the full schedule – Tuesday Schedule

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