In light of the rapid digital transformation propelled by the Fourth Industrial Revolution, Indonesia's Islamic banking sector finds itself at a critical crossroads. This study employs a multiple case study methodology, focusing on three leading institutions: Bank Syariah Indonesia (BSI), Bank BCA Syariah, and Bank Aceh, to investigate the essential role of leadership in navigating the complexities of digitalization. Through qualitative analysis, the research highlights effective leadership strategies that address the multifaceted challenges of digital transformation, including technological adaptation, cybersecurity threats, and regulatory compliance. The findings reveal that transformational leadership is crucial in fostering an organizational culture that embraces innovation and resilience. Leaders in these banks significantly contribute to aligning digital initiatives with strategic goals, enhancing operational efficiency and customer satisfaction. Additionally, the study identifies key barriers to successful digitalization, such as legacy systems and inadequate human resources, emphasizing the necessity for leaders to champion change and facilitate cross-functional collaboration. This research contributes to the broader discourse on leadership in Islamic banking by providing empirical evidence on how leadership styles can significantly influence the success of digital transformation initiatives. The insights gained not only deepen our understanding of leadership dynamics in the context of digitalization but also offer practical recommendations for banking leaders striving to navigate the evolving financial landscape while adhering to Sharia principles.

Authors:
Tanti Widia Nurdiani, Sebelas Maret University, Indonesia

About the Presenter(s)
Tanti Widia Nurdiani, Founder and President Director of Smart Indonesia Academy. I focus on financial management and education, empowering professionals through training programs. Passionate about fostering growth and excellence in management.

Connect on Linkedin
https://www.linkedin.com/in/tanti-w-02323989

See this presentation on the full schedule – Friday Schedule

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